Operational Alerts
Surcharge increase: Because of necessary network adjustments, we have increased our peak surcharge to $85 per air waybill.
Reduced schedule: Please be aware that options to book multiple segments or nonstop flights may be limited due to a reduction in our schedule.
International embargoes: We have lifted all outbound U.S. and International restrictions inbound into the U.S., with the exception of Italy, Netherlands, Spain and the U.K. Checked pets remain embargoed.
Summer travel reminder: We cannot accept warm-blooded animals when the temperature will be above 85 degrees Fahrenheit at time of acceptance, in the connecting city or at the destination city at time of arrival. This means we will not accept live animals from May 1 to Sept. 30 to, from, or through Phoenix (PHX), Las Vegas (LAS), Tucson, AZ (TUS) and Palm Springs, CA (PSP).
As pet owners ourselves, we understand that it can feel stressful to drop your best friend off for a flight. You probably have the same questions we had: Will my pet be safe? Will they be comfortable throughout their journey?
Ever since we began flying pets more than 65 years ago, our pet program ensures you have the answers you need to feel confident transporting your animal. To do that, our standards exceed industry standards to ensure the best possible travel experience for your pet.
When your pet travels with us, they are in the caring hands of our compassionate team members, who treat your pets like their own.
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Your pet is special to us. We have more than 50 years of experience caring for furry friends, so please email us with any questions or concerns at LiveAnimals.Cargo@aa.com.
Committed to comfort and safety
A Family Reunion
When a military couple needed to move cross-country, they turned to us to protect their cats.
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Member of IPATA
We're a proud member of the International Pet and Animal Transportation Association.
Learn more about IPATA »Frequently asked questions
We know there's a ton of information to digest, so we've prepared some answers to frequently asked questions.
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