Effective July 14, 2021, the U.S. Centers for Disease Control (CDC) has issued a temporary suspension of dogs traveling to the U.S. from a country considered high-risk for dog rabies. As of July 14, an embargo is in effect for all dogs traveling from one of these high-risk countries to the U.S.
During a transitional period of July 14, 2021 to October 14, 2021, U.S. citizens / lawful residents on vacations or visits who left the United States before July 14, 2021 and are returning before October 14, 2021 are eligible to a CDC Dog Import Permit. Otherwise, only personal pet owners categorized as a government employee with permanent change of station or active duty orders, a U.S. citizen / lawful U.S. resident permanently relocating to the U.S., or owner of a service dog may qualify for a CDC Dog Import Permit during the suspension and are eligible to book their dog on American. All cats are eligible to fly on American during this time.Learn more about the temporary suspension
As pet owners ourselves, we understand that it can feel stressful to drop your best friend off for a flight. You probably have the same questions we had: Will my pet be safe? Will they be comfortable throughout their journey?
American PetEmbark provides industry-leading policies and procedures to ensure your pet receives the best care in the air. Not only do we have more than 65 years of experience transporting animals, but our experts exceed industry standards to ensure the best possible travel experience for your pet.
When your pet travels with PetEmbark, they are in the caring hands of our compassionate team members, who treat your pet like their own.
Looking for something? You can access all our PetEmbark guidelines, policies and restrictions, and required documents at the links below.
As we approach the warm summer months, we're taking important precautions designed to keep your pets happy and healthy. In order to keep them safe, we will not accept pets when temperatures are higher than 85 degrees Fahrenheit.
Pets & animals will not be accepted for flights originating, connecting or terminating in these cities from May 1 through Sept. 30.
We've made pet travel even easier through a new partnership with the animal transportation experts at My Pet Cab, who offer a safe and seamless home delivery service for your pet. Just opt into My Pet Cab's front-door delivery service while booking your dog or cat. Our customer service agents will assist you during your reservation by providing you with an exact quote of My Pet Cab's service based on the delivery location. The additional service will be included on your overall charge, efficiently combining all shipping costs for your convenience.
Known for their compassionate and individualized approach to animal transportation, My Pet Cab will work directly with our team at American to coordinate and complete the final miles of your pet’s trip. My Pet Cab team members are thoroughly trained in animal care and transportation, and and will deliver pets in a specialized My Pet Cab vehicle equipped with secondary air systems and electronic monitoring thermometers, as well as remote cameras and vehicle monitoring systems, prioritizing your pet’s health and safety on the ride home.
My Pet Cab Drivers will provide you with real-time text messages to keep you posted along the way. Pets will also have access to My Pet Cab’s 24/7 on-call veterinarians.
My Pet Cab service is available for pets traveling to the following locations:
My Pet Cab also provides long-distance travel for select locations, allowing pets to fly into Los Angeles and travel in a My Pet Cab vehicle to locations in Las Vegas, Nevada; Phoenix, Arizona; Tucson, Arizona; and Palm Springs, California. These connections make it easier for customers to transport their pets during summer months – when temperatures are too high to accommodate animals at the airports in those locations.
We know there's a ton of information to digest, so we've prepared some answers to frequently asked questions.View FAQs »
Your pet is special to us. We have more than 50 years of experience caring for furry friends, so please email us with any questions or concerns at PetEmbark@aa.com.