As pet owners ourselves, we understand that it can feel stressful to drop your best friend off for a flight. You probably have the same questions we had: Will my pet be safe? Will they be comfortable throughout their journey?
American PetEmbark provides industry-leading policies and procedures to ensure your pet receives the best care in the air. Not only do we have more than 65 years of experience transporting animals, but our experts exceed industry standards to ensure the best possible travel experience for your pet.
When your pet travels with PetEmbark, they are in the caring hands of our compassionate team members, who treat your pet like their own.
We don't want you to miss a step, so take a moment to watch this video (featuring a lot of cute dogs) and learn everything you need to know about your pet's travel, or view this written guide.
You can access all our PetEmbark guidelines, policies and restrictions, and required documents at the links below.
As we approach the warm summer months, we're taking important precautions designed to keep your pets happy and healthy. In order to keep them safe, we will not accept pets when temperatures are higher than 85 degrees Fahrenheit.
View our summertime safety measures »
Pets & animals will not be accepted for flights originating, connecting or terminating in these cities from May 1 through Sept. 30.
Effective March 1, 2023 the Center for Disease Control and Prevention (CDC) will now require foreign vaccinated dogs entering the United States from high-risk countries for dog rabies to have a valid CDC Rabies Vaccination Microchip Record. The CDC will NOT accept foreign-issued pet passports or any other certificates for foreign rabies vaccinations.Visit the CDC website for the latest restrictions and requirements.
Effective September 28, 2022, the Canadian Food Inspection Agency (CFIA) implemented a new measure preventing the entry of commercial dogs from high-risk countries for dog rabies into Canada. Visit the CFIA website for the latest restrictions and requirements.
We know there's a ton of information to digest, so we've prepared some answers to frequently asked questions.View FAQs »
When a military couple needed to move cross-country, they turned to us to protect their cats.See why 'American had it all' »
We're a proud member of the International Pet and Animal Transportation Association.Learn more about IPATA »
Your pet is special to us. We have more than 50 years of experience caring for furry friends, so please email us with any questions or concerns at PetEmbark@aa.com.