Animals fly safely with us.

With more than 50 years of experience transporting animals,
we're committed to the welfare of all animals entrusted to us.

Expert Animal Help Desk

We've Updated Things

Starting Oct. 1, 2018, we've implemented a few changes to further ensure each animal entrusted to us receives the best-in-class travel experience they deserve. These changes, effective for all bookings after Sept. 30, include:

  • Customer acknowledgment: We're now requiring every customer to sign our acknowledgment form to help us confirm the proper steps have been taken to prepare each pet prior to drop-off.
  • Breed verification: To help out veterinarians, we've standardized our breed verification form and provided a template for our letter of acclimation.
  • Cutting back on connections: We will now only ship animals on routes with a maximum of one connection.
  • Chow Chow: Because of the high risk of health issues, we have added the Chow Chow to the restricted breed list.

Traveling With a Pet?

Contact American Airlines passenger reservations at 1-800-433-7300 for instructions and information.

Proud Member of IPATA

IPATA Member