As pet owners ourselves, we understand that it can feel stressful to drop your best friend off for a flight. You probably have the same questions we had: Will my pet be safe? Will they be comfortable throughout their journey?
American PetEmbark provides industry-leading policies and procedures to ensure your pet receives the best care in the air. Not only do we have more than 65 years of experience transporting animals, but our experts exceed industry standards to ensure the best possible travel experience for your pet.
When your pet travels with PetEmbark, they are in the caring hands of our compassionate team members, who treat your pet like their own.
We don't want you to miss a step, so take a moment to watch this video (featuring a lot of cute dogs) and learn everything you need to know about your pet's travel, or view this written guide.
You can access all our PetEmbark guidelines, policies and restrictions, and required documents at the links below.
Effective August 1, 2023, the Center for Disease Control and Prevention (CDC) extended the temporary suspension of the importation of dogs from countries classified by the CDC as high risk for rabies until July 31, 2024. This includes dogs arriving from countries not at high risk but that have been in a high-risk country within six months before U.S. arrival. Visit the CDC website for the latest restrictions and requirements.
Effective September 28, 2022, the Canadian Food Inspection Agency (CFIA) implemented a new measure preventing the entry of commercial dogs from high-risk countries for dog rabies into Canada. Visit the CFIA website for the latest restrictions and requirements.
We know there's a ton of information to digest, so we've prepared some answers to frequently asked questions.View FAQs »
Your pet is special to us. We have more than 50 years of experience caring for furry friends, so please email us with any questions or concerns at PetEmbark@aa.com.