The right travel kennel can keep your pet physically and emotionally comfortable throughout their journey. To make sure your pet has a comfortable flight, we ask that you follow our kennel guidelines and help your pet get acclimated to their kennel.
Make sure you've chosen the right kennel for the animal being transported. All kennels must meet the IATA Live Animal Regulations. As a general guideline, please make sure your pet can sit, stand and move around within its closed kennel, without touching the sides. Please follow the kennel requirements to ensure the safest transportation of your pet.Calculate your kennel size
* Domestic flights only
Due to heating limitations. we cannot transport warm-blooded animals on any Airbus 319. 320. 321NX. 3215 or 321H aircraft. Acceptable animals that can be transported on the Airbus 319,320, 321NX. 3215 or 321H include tropical fish, lobsters and other "aquatics."Aircraft compatibility (PDF) »
After our team performs a visual screening of the pet at check-in, releasable cable ties will be attached to all four corners of the kennel door. We will provide these ties at no cost. If you prefer, you may provide your own ties or sealing mechanisms, provided they can be removed prior to screening without the use of tools.
The arrival times for your pet are dependent on the drop-off location and product, so we've developed a helpful chart to give you an idea of when you need to bring your pet to the airport.
* DFW, LAX, ORD, JFK, LGAAirport timing guide (PDF) »
On the date of travel, you’ll also need to supplement your pet’s kennel with the following materials, labels and security.
Keep in mind that two dogs or two cats may share the same kennel if each is less than 20 lbs. and less than six months old. All animals must be at least eight weeks old and weaned in order to travel.