Priority Parcel Service

Make your next shipment a true priority.

If you're looking for speed and reliability, start here. Our Priority Parcel Service (PPS) is designed for you and available at more than 150 locations worldwide.

Calculate your rate »

The PPS Difference

Maximum Weight

PPS shipments can weigh up to 100 lbs/45 kgs per piece.

Maximum Size

Can be up to 90 total inches (sum of height, width, length)

Cashless Process

Payment by credit card or an approved credit account is required. Cash or checks are not accepted as a form of payment.

PPS Air Waybills (AWB)

Unique AWB number is provided at the PPS ticket counter or in advance by prebooking online. If you still require paper AWB, unnumbered paper stock is available.

What's Your PPS Solution?

 

PPS

Critical PPS

MEDEVAC

All Commodities Available
Priority Boarding
Fastest Transit Time
Complete Shipment Tracking Online
Shortest Acceptance Connections & Recovery
Skilled Shipment Handling
Unique Labeling for Quick Identification
High-Visibility Report
Proactive Monitoring
Proactive Notifications
Dedicated Trace Desk
Priority Trace
Air Traffic Control Clearance
50% Money Back Guarantee
100% Money Back Guarantee
     
Get Rates » Get Rates » Get Rates »

Time Requirements

U.S. Domestic Shipments
Learn More
Minimum Drop-Off and Recovery Time
Drop Off
Location Minimum Time Prior to Flight Departure
Dedicated PPS facilities* 45 minutes
60 minutes - dangerous goods/live animals
Airport ticket counters 60 minutes
Cargo terminal** 60 minutes
120 minutes - live animals
Cargo Hubs (CLT, DFW, ORD, JFK) 120 minutes
120 minutes - live animals
ATL 75 minutes
90 minutes - live animals
ELP 75 minutes
120 minutes - live animals
HNL 120 minutes
PHL 90 minutes
120 minutes- live animals
SFO 90 minutes
120 minutes- live animals
Recovery
Location Availability after flight arrival
Dedicated PPS Facilities*
Airport Baggage Service
Airport Ticket Counter (American Eagle Cities)
30 minutes
Cargo terminal 60 minutes

*Dedicated Priority Parcel offices are located at the following airports: DFW, LAX, ORD, JFK, LGA, CLT
**Check specific Drop-Off/Recovery Locations to determine if accepted at the cargo terminal.

International Shipments
Learn More
Minimum Drop-Off and Recovery Time
Drop Off
Location Minimum Time Prior to Flight Departure
Dedicated PPS Facilities* 45 minutes - U.S. Connecting Service
90 minutes - Non-stop Int'l Service
Airport Ticket Counters 60 minutes
Cargo terminal** 60 minutes
BOS 120 minutes - Non-stop Int'l Service
CLT 120 minutes - Non-stop Int'l Service
MIA 120 minutes - Non-stop Int'l Service
SJU 240 minutes - Non-stop Int'l Service
Recovery
Location Availability after flight arrival
Cargo terminal 240 minutes
Cargo terminal 120 minutes - U.S. Connecting Service
240 minutes - Non-stop Int'l Service

*Dedicated Priority Parcel offices are located at the following airports: DFW, CLT, LAX, ORD, JFK, LGA
**Check specific Drop-Off/Recovery Locations to determine if accepted at the cargo terminal.

Acceptance Policy
Learn More

American Airlines Cargo facilities have established tender/cutoff times for domestic and international shipments before each flight. Please be sure to arrive early enough to complete acceptance activities. All air waybills must be ready for carriage and all acceptance criteria must be completed prior to the facilities established cutoff times. Shipments that complete the acceptance process after the established tender/cutoff times may be booked on the next available flight.

  • Please be aware that acceptance in non-U.S. cities varies. See Facilities page for more
  • PPS to international destinations is not available on regional flights
  • Shipments must clear cargo customs at destination
  • Couriers may have access to a separate courier recovery point
  • PPS unable to receive customs clearance by close of business will be held until the next business day
  • Shipments to Japan must utilize Universal AWBs or AC-13 forms. PPS AWB Form 469 is not accepted in Japan
PPS Next Steps

Next Steps

PPS Resources

Need to check on your shipment? Want to learn more? Here's help.

Our PPS Products

All PPS shipments are not created equal. Check out our comparison chart and other PPS options below.