When shipping dangerous goods, please follow IATA packaging instructions.
With this service, there is no minimum size restriction. However, small items may be placed in an authorized box or bag when necessary.
With this service, there is no minimum size restriction. However, we recommend that each piece have a size of at least one cubic foot (12" X 12" X 12").
When using this service, think dimensionally. The combined dimensions of length, width and height of each package cannot exceed 90 inches. The maximum allowable weight of each piece is 100 lbs/45 kgs.
The maximum size and weight allowed for ExpediteFS and ConfirmedFS shipments depends on the aircraft and its destination. However, we regret that shipments of extreme length, excessive weight, unusual shape or those requiring special handling may not be accepted without making advance arrangements.
Please mark your shipment legibly on two adjoining sides with the name, street address and telephone contact for both the shipper and consignee. If you have personal effects and animal shipments that show the consignee address as "hold at airport," it will not be accepted. Also, remember to remove or obliterate old labels and markings.
Please read our Shipping Dangerous Goods section for specific labeling requirements.
It's natural to want to monitor your precious cargo from takeoff to landing, so we allow different types of trackers to accompany shipments on our aircraft. These tracking devices below have been approved for carriage.
For your package's safety, we have certain requirements in place to help ensure the freshness of your shipment and to protect aircraft from damage caused by leaking boxes or shipping containers.
Please do not use Styrofoam outer packaging. It is not allowed in most cases. See Packaging Requirements for more details.
Preparation is key. Please pack your perishable cargo to withstand the journey.
On top of general perishable packing guidelines, fresh seafood requires extra care.
When shipping live seafood, please follow general and fresh seafood packaging guidelines for perishables, as well as these.
Learn more about how to pack Dangerous Goods shipments by clicking here.
In order to keep our team members and customers safe, please make sure to use transparent or clear plastic protective coverings for palletized shipments. Because opaque (darkly colored plastic) protective covering is not allowed for use with the commodities listed below, we strongly recommend the use of transparent protective covering for all shipments.
Opaque plastic is not allowed for use with:
If you are shipping any type of animal, these shipments have special requirements. Please click on Shipping Animals for details and instructions.
If you want to ship barrels, cans, drums, jerricans, pails and the like in their original form, please know that these are reserved for wide-body flights only. All barrels must be secured upright and either banded or strapped to a skid or pallet. If you are shipping multiple barrels, please firmly shrink-wrap or band them together and place them securely in an upright position. If you are planning on dropping off a customer-loaded container, please shrink-wrap or band the barrels together within the container.
Barrels may be acceptable for shipping on narrow-body aircraft if they are contained in an overpack, such as a box or other non-barrel container.
Place orientation arrows or labels on all packaging.
Please pack shipments of this nature according to IATA packaging instructions.
When shipping dry ice (Carbon Dioxide, Solid) or any other dangerous good, please remember that it is your responsibility to comply with all IATA Dangerous Goods Regulations. Please read our Shipping Dangerous Goods section for more.
If you are shipping full oxygen containers, please remember that these are dangerous goods, also known as restricted articles, and are required to meet IATA Dangerous Goods Regulations. An empty oxygen container with no dangerous residue is not a restricted article.
Wrap pole-vaulting equipment in a rectangular-shaped package or strap it to a narrow pallet. This will prevent rolling during transportation.
Never use styrofoam for outer packaging. We regret that it is not allowed, when used as an outer package.
If you are shipping wood packaging materials, keep in mind that governmental regulations require they be appropriately treated and marked. For more specific information, visit http://www.cbp.gov/xp/cgov/trade/trade_programs/agriculture/wpm/ and http://www.aphis.usda.gov/import_export/plants/plant_exports/wpm/country/.
For untreated wood, please be informed that international shipments destined to the United States are not allowed. For other destinations, if a shipment containing untreated wood is discovered at its destination or gateway, it will be returned at the customer's expense.
Never use wet ice as a coolant. It is not allowed except for certain tropical fish and medical shipments.
As some household items contain dangerous goods, please see the Dangerous Goods Indicators section at Shipping Dangerous Goods for examples that must be declared.
Roll all carpet and area rugs around an unbendable core and wrap them in heavy paper. Then wrap it in plastic of at least three-millimeter gauge.
If shipping furniture, please present it as professionally crated.
If shipping kitchenware, please present it as professionally boxed.
If shipping used household major appliances, please present it as professionally packaged and crated. Please drain fuel, oil and other fluids if they are present. New or unused household equipment - such as refrigerators, freezers, dishwashers, lawn mowers, air compressors, floor lamps, stationary power saws and other power tools - may be transported in its original shipping carton.
If shipping electronic equipment, please present it in its original shipping carton or as professionally crated. This includes all video/audio equipment and speakers, microwaves and personal computers complete with related hardware and software.