Critical PPS

For the most vital shipments that require an enhanced level of service, Critical PPS engages a proactive monitoring process that monitors the shipment from start to finish.

Available in the U.S. and trans-border Canada stations, Critical PPS mobilizes our team to keep eyes on the most sensitive and irreplaceable shipments.

Rest easy knowing it's all hands on deck for us. With proactive monitoring and constant oversight, our eyes are on your shipment.

To activate Critical PPS when booking online, simply pick VIC as your special handling code when booking your shipment.

Ready to book?

Book now

All eyes on your most sensitive shipments.

Available Priorities

Critical PPS Benefits

  • Next-flight service for up to 100 lbs
  • Proactive monitoring and notifications for your shipment
  • Priority trace handled by our dedicated trace desk
  • 100% money-back guarantee
    • Excluding weather and uncontrollable incidents

Pick VIC to book Critical PPS

To activate Critical PPS when booking online, simply pick VIC as your special handling code when booking your shipment.

Required Critical commodities

Some extremely time-sensitive and irreplaceable items demand a higher level of service, which is why some commodities will automatically attach to the VIC special handling code and receive the Critical PPS treatment.

  • Cord Blood - 6108
  • Human Eyes, Eye Tissue and Dehydrated Corneas - 9092
  • Human Organs - 9093

Recommended Critical commodities

These commodity codes won't automatically attach the VIC special handling code. However, we recommend you pick VIC as your special handling code to give them the Critical PPS treatment they deserve.

  • Vaccines - 6099
  • Human Blood - 6109
  • Medicines, Pharmaceuticals – 6501
  • Medical Equipment (including supplies) - 8575
  • Critical Cargo - 7918
    • Perfect for non-medical items like legal documents, AOG, etc.

Animals and TLC shipments are not eligible for Critical PPS.

Dangerous Goods information

Only two types of Dangerous Goods are approved to travel with Critical PPS shipments. Refer to the table below to learn more about the limitations per shipment.

UN Number Limitation
UN1845, Dry Ice 5.5 lbs (2.5 kg) per piece
UN1845, Dry Ice If packaged with medical shipment, no limit on dry ice. However, maximum single weight per piece may not exceed 50 lbs.
UN3373, Biological Substance Category B (no dry ice) Maximum 100 lbs per piece
UN3373, Biological Substance Category B (containing dry ice) No limit on dry ice. However, maximum single weight per piece may not exceed 50 lbs.

We're here to help 24/7

We have decades of experience moving critical cargo, so we encourage you to contact us with any questions or concerns at 800-227-4622.