MEDEVAC is a service American Airlines provides in conjunction with air traffic control for time-critical, life-saving medical emergency and organ shipments.
To get started, request the MEDEVAC designation for a shipment at least two hours in advance of the shipment. We will create an air waybill and make the necessary arrangements with air traffic control. The aircraft then receives a special MEDEVAC designation and the flight is granted the most direct flight path to the destination in addition to receiving a higher landing priority.
To book a MEDEVAC shipment, call 1-800-334-5299 (option 1) or +1-817-355-6800 (option 1) if international.
To book a MEDEVAC shipment, call our American Airlines Cargo Help Desk at 1-800-334-5299 (option 1) or +1-817-355-6800 (option 1) if international.
You can also email us at AACargo.Helpdesk@aa.com with your shipment information to get started.
We have decades of experience moving MEDEVAC, so please contact us with any questions or concerns at 800-227-4622.