For lifesaving medical emergencies.

MEDEVAC is a service American Airlines provides in conjunction with Air Traffic Control for time-critical, life-saving medical emergency and organ shipments. Urgently-needed medical materials or vital organs for transplant are shipped via our Priority Parcel Service (PPS) and expedited by Air Traffic Control as necessary.

• Dedicated, proactive monitoring throughout the shipping process
• Transport on the first, quickest flight to the final destination
• Expedited aircraft with the help of Air Traffic Control
• Special labeling to ensure enhanced visibility and care
• Expedited recovery and specialized handling at the destination
• 100% money-back guarantee of freight charges
• Excluding weather and other uncontrollable incidents

How it works

• Request the MEDEVAC designation for a shipment via the American Airlines Cargo Helpdesk at least two hours in advance of the shipment.
• American will create an AWB (Air Waybill) and make the necessary MEDEVAC arrangements with Air Traffic Control.
• Once MEDEVAC arrangements are finalized, the aircraft receives a special MEDEVAC designation and the flight is then granted the most direct flight path to the destination in addition to receiving a higher landing priority.

Book your MEDEVAC shipment today

To book a MEDEVAC shipment, call our American Airlines Cargo Help Desk at 1-800-334-5299 (option 1) or +1-817-355-6800 (option 1) if international.

You can also email us at cargo.reservations@aa.com with your shipment information to get started.