MEDEVAC

MEDEVAC is a service American Airlines provides in conjunction with air traffic control for time-critical, life-saving medical emergency and organ shipments.

To get started, request the MEDEVAC designation for a shipment at least two hours in advance of the shipment. We will create an air waybill and make the necessary arrangements with air traffic control. The aircraft then receives a special MEDEVAC designation and the flight is granted the most direct flight path to the destination in addition to receiving a higher landing priority.

To book a MEDEVAC shipment, call 1-800-334-5299 (option 1) or +1-817-355-6800 (option 1) if international.

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For lifesaving medical emergencies

Available Priorities

MEDEVAC Benefits

  • Transport on the first, quickest flight to the final destination
  • Expedited aircraft with the help of Air Traffic Control
  • Dedicated, proactive monitoring
  • Expedited recovery and specialized handling
  • 100% money-back guarantee
    • Excluding weather and uncontrollable incidents

How it works

  • Request the MEDEVAC designation for a shipment via the American Airlines Cargo Helpdesk at least two hours in advance of the shipment.
  • American will create an AWB (Air Waybill) and make the necessary MEDEVAC arrangements with Air Traffic Control.
  • Once MEDEVAC arrangements are finalized, the aircraft receives a special MEDEVAC designation and the flight is then granted the most direct flight path to the destination in addition to receiving a higher landing priority.

Book your MEDEVAC shipment today

To book a MEDEVAC shipment, call our American Airlines Cargo Help Desk at 1-800-334-5299 (option 1) or +1-817-355-6800 (option 1) if international.

You can also email us at AACargo.Helpdesk@aa.com with your shipment information to get started.

We're here to help 24/7

We have decades of experience moving MEDEVAC, so please contact us with any questions or concerns at 800-227-4622.