Our customer service team is available 24 hours a day, every day of the year to help. Simply find the most convenient option below and let us get started helping you.
800-227-4622 English
800-344-4320 Spanish
817-786-4291 International
Cargo.reservations@aa.com
800-227-4622 English
800-344-4320 Spanish
PetEmbark@aa.com
888-733-1866
epxtc@aa.com
800-736-3095 English
800-344-4320 Spanish
interline.cargo@aa.com
800-228-7878 (U.S.)
TLC@aa.com
800-334-5299
817-786-4291 (International)
aacargo.helpdesk@aa.com
800-AA FLIFO English
(800-223-5436)
800-228-8356 Spanish
P.O. Box 619616; Mail Drop 4418
DFW Airport, TX 75261-9616
USA
We'll be happy to send you written proof of delivery on specific shipments. For U.S./Canada origin AWBs, please fill out a Proof of Delivery Request, and send with a $35.00 USD check or money order per AWB, payable to American Airlines, to the following address:
American Airlines
Cargo Revenue Accounting
Imaging Department
PO Box 619616
MD HDQ 4428
DFW Airport, TX 75261-9616
USA
For all other origin AWBs, please contact your local sales office.