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With our extensive US domestic and international service, plus our extensive truck and airline partners, we're providing capacity to keep the global supply chain moving.

Whether it's North America to Europe, Latin America to Asia or everywhere in between, our award-winning team and interline partners are ready to help you connect the world.

If you have goods to ship, we’re here to guide you to the right solution.

For businesses that plan to ship frequently

1Apply for an American Airlines Cargo shipping account

Since we’re a passenger airline, it’s important that any business shipping goods with us be designated as a Known Shipper in coordination with the Transportation Security Administration (TSA).

Once your business has an account with us as a Known Shipper, you can work with your sales representative to get rates and book capacity for your shipments on American Airlines aircraft.

Learn more

Please allow 5 business days to process all new account applications. **US / Canada / Mexico based businesses (without an IAC) that intend to transport freight, including empty kennels or animal semen, will need to receive TSA’s “Verified Known” status in order to obtain an AA cargo shipping account. Ensure that your business is listed with Dun & Bradstreet to speed up the application process.

2Once approved, get online access

Once you've been assigned a PAL number, you will need to complete our Company Agreement form to request a User ID and Password that will give you access to the services available on our website. This is where you can even assign a Super Administrator and designate who's allowed access to sensitive information.

Get online access here

Learn more about user types and online access »

Other types of shippers

Shipping your personal Pet?

You do not need an AA Cargo shipping account to transport your personal pet, however if you would like to use a pet transport, please visit

Business shipping Animals?

If you are a business that needs to ship live animals, including empty kennels or animal semen, you must apply to be a TSA Known Shipper and obtain an AA Cargo shipping account.

If you're a pet shipping business and would like to set up an account, request a PAL.