Precise Account Locator (PAL)

A Precise Account Locator (PAL) is an internal number that we use to identify you as frequent shipper, your location and security status.

Apply for your PAL »

You probably need a PAL

Unless you need to only ship your pet, you probably need a PAL.

Find the business type that fits you below to learn more on getting a PAL to start shipping with us.

**Please allow 5 business days to process all new account applications.

Funeral homes and shippers transporting commercial, medical specimens, empty kennels and/or animal semen

Businesses that offer their own goods for transportation

Learn More

U.S., Canada, and Mexico based shippers

Since we are a passenger airline, U.S., Canada, and Mexico based shippers (without an IAC) must undergo a TSA-mandated security process to become a verified Known Shipper.

TSA uses Dun and Bradstreet, so please make sure you are registered with D&B and apply for your AA Cargo shipping account using the same information.

Apply for your PAL »

Indirect Air Carrier (IAC)

U.S. based couriers, consolidators, integrators, and freight forwarders

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Indirect Air Carriers IAC must be approved by the Transportation Security Administration (TSA) before shipping on American Airlines.

If you are already a TSA-approved IAC, please provide a copy of your Indirect Air Carrier certificate via email to: PALMaintenance@aa.com and PAL Application.

Apply for your PAL »

Live animal shippers

Breeders, animal rescue organizations, and zoological shippers

Do you intend to ship empty kennels or animal semen?

Learn More

U.S., Canada, and Mexico based animal shippers intending to transport empty kennels or animal semen

Since we are a passenger airline, U.S., Canada, and Mexico based shippers (without an IAC) must undergo a TSA-mandated security process to become a verified Known Shipper.

TSA uses Dun and Bradstreet, so please make sure you are registered with D&B and apply for your AA Cargo shipping account using the same information.

Apply for your PAL »

If you need to ship your pet, do not apply for a PAL. Click here for shipping your pet.

 

Apply for a PAL

Need to Make Updates?

If you need changes to an existing PAL, there's no need to fill out the PAL application again. Simply send your changes or updates to PalMaintenance@aa.com.

Send PAL application updates ยป

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