A Precise Account Locator (PAL) is an internal number that we use to identify you as frequent shipper, your location and security status.
Apply for your PAL »
You probably need a PAL
Unless you're shipping animals, you probably need a PAL.
In accordance with the Transportation Security Administration (TSA), we only accept shipments weighing 16 ounces or greater only from Known Shippers or TSA-approved Indirect Air Carriers like freight forwarders, integrators, couriers and consolidators.
Find the business type that fits you below to learn more on getting a PAL to start shipping with us.
Medical, funeral home, government, or commercial and private shippers
Individuals or businesses that offer their own goods for transportation
These types of shippers must undergo a TSA-mandated security process to become a verified Known Shipper. To become a Known Shipper, complete the PAL Application.
Once received, we will submit your application to the TSA's Known Shipper Management System (KSMS) for approval. Upon review, American Airlines will notify you by email of the status of your application.
NOTE: It's very important to provide accurate and complete information in your application.
Indirect Air Carrier (IAC)
Couriers, consolidators, integrators, and freight forwarders
Indirect Air Carriers (IAC) must be approved by the Transportation Security Administration (TSA) before shipping on American Airlines.
If you are already a TSA-approved IAC, please provide a copy of your Indirect Air Carrier certificate via email to: PALMaintenance@aa.com and PAL Application.
To apply for an IAC certificate, please visit the TSA website.
Live animal shippers
Breeders, animal rescue organizations, and zoological shippers
A PAL is not required when shipping household pets. For more information, visit our Animals page or call 1-800-CARGOAA (800-227-4622).
If you ship animals on a regular basis, please complete the PAL Application.