Payments

For your convenience, we offer many easy ways to pay.

Changes to Acceptable Forms of Payment effective October 20, 2014. Learn More »

To offer you true flexibility, there are three ways to pay for cargo shipments: prepaid, collect (when charges are paid once it gets to the destination) or mixed.

A few exceptions do exist for speed and convenience: If you are using our Priority Parcel Service (PPS), including live animals, payment is required via credit card or credit account. Also, please keep in mind that fees may apply to internationally collected shipments.

View the chart to see the cities that charge fees.

Accepted Methods of Payment:

Credit Account
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Establish a credit account with us.
  1. Fill out our Credit Application and provide your email address.
  2. Set up Online Invoices, as we no longer use paper statements. Online Invoices allow you to:
    • View, approve and pay invoices electronically
    • Download billing information
    • Gain access 24 hours a day, 7 days a week
Pay Online
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U.S. Domestic and Canadian Transborder credit account payments can be made online.

Checks
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Cashier's Check, U.S. Postal Money Order, Certified Check

Please make each check payable to American Airlines, Inc., for the exact amount of charges. Also, have your identification ready for verification.

Traveler's Check

Please counter-sign all traveler's checks in front of one of our receiving agents. You may have to show identification.

Personal Check

Unfortunately, our Airport Ticket Counters no longer accept checks. This will only affect Priority Parcel Service (PPS) small package and animal shipments at the passenger terminals. But we do accept them at American Airlines Cargo facilities. Please call 1-800-CARGOAA if you have any questions.

Please make personal checks payable in U.S. funds, presented by the same person whose name appears on the check and pre-printed with the following:

  • Bank name
  • Account number
  • Address (If P.O. Box is used, a street address must be added)
  • Phone number
Additional requirements:
  • Employer's name and phone number
  • A valid driver's license or military ID
  • When presented in the U.S., the check must be drawn on a U.S. bank
  • When presented in a country other than the U.S., the check may be drawn on a bank located in that country

Credit Card
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We welcome the following credit cards:

  • American Airlines
  • American Express
  • Barclay
  • Carte Blanche
  • CHARGEX
  • Diners Club/AMOCO
  • Discover Card
  • Enroute-Air Canada
  • Fair Ladies/Barter
  • MasterCard
  • Sundiner
  • Travel Achievers
  • Universal Air Travel Plan
  • VISA

If you are traveling internationally, please remember that credit cards may have limited acceptance at our locations outside the U.S.

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Online Invoicing