Faster. Simpler. Paperless.

With eAWB, your shipping process just got
faster, easier and more reliable.

So long, paper

With electronic Air Waybill, you can save on paper, time and money. And the best part of all is that we’ve made it as simple as possible to help you manage and create eAWBs for all of your shipments.

Once you're registered with an online account, simply access your bookings on your dashboard and complete eAWBs and house AWBs.

Go to your dashboard »

Game-changing benefits

Why should you care? Paper Air Waybills have worked since the dawn of air cargo, and there’s no reason to fix what isn't broken, right?

What if we told you eAWBs will let you do game-changing things the paper-based process simply couldn’t provide.

Speed, transparency, accuracy

Since eAWB data comes directly from your computer, laptop or tablet, the information is as accurate and up-to-the-minute as you want it to be. Right up until the moment your shipment arrives at the station, you'll be able to make last-minute adjustments and changes in real time.

Reduced environmental footprint

Did you know our air cargo industry prints roughly 7,800 tons of paperwork every year? That’s 100,000 trees and enough paper to fill 80 747 freighters. By cutting down on paper, you’re helping go green in an industry heading that direction.

Lower shipping costs

By cutting down on printing costs, paper AWB stock purchases and the costs of getting paper with your shipments, your bottom line gets a lot of help in an unexpected place.

Connect your messaging system

For customers who'd like to use our aacargo.com portal for eAWB, you can begin doing so today. Simply access your booking dashboard to get started.

For customers with an internal system, you can connect it with us to seamlessly exchange your messages into ours. In coordination with the International Air Transport Association (IATA), customers need to establish a multilateral agreement that lets you sign one document to gain access to multiple airlines in numerous airports around the world. For domestic shipments within the U.S., there is a separate bilateral agreement.

Step 1: Have you signed the eAWB Multilateral Agreement (IATA) for international shipments or the eAWB Bilateral Agreement for Domestic U.S. shipments? Doing so allows you to transfer cargo without the printed conditions of the contract on the paper MAWB.

Note that signing the Bilateral Agreement will activate you for domestic lanes systemwide. Signing the Multilateral Agreement will activate you on a per station basis at your request.
Step 2: If you still need help, simply reach out to your sales rep to get activated.
Step 3: Can you send a Freight Air Waybill (FWB) message? For customers exchanging FWB messages, you can begin doing so by exchanges messages with a CCS partner.
We are here to help you

We are here to assist you if you’d like help getting set up for eAWB. Simply contact our Internet Help Desk team at AACargo.Helpdesk@aa.com or 1-800-334-5299, option 1.

How to eFreight

Learn how to create eAWBs and HAWBs in a few simple steps.

eFreight guide (PDF) »

 

Messaging channels

We work closely with select customers and partners to support B2B messaging. Please note the following channels available for sending electronic messages:

If you have any questions, please contact us at eAWB@aa.com.