Faster. Simpler. Paperless.

With eAWB, your shipping process just got
faster, easier and more reliable.

What is eAWB?

Simply put, the electronic Air Waybill is the online version of the printed Master Air Waybill. We are working hard to go paperless in favor of electronic communications, and as your preferred shipping partner, we’re here to help you make your transition to eFreight as smooth as possible.

Game-changing benefits

Why should you care? Paper Air Waybills have worked since the dawn of air cargo, and there’s no reason to fix what isn’t broken, right?

What if we told you eAWBs will let you do game-changing things the paper-based process simply couldn’t provide.

Speed, transparency, accuracy

Since eAWB data comes directly from your computer, laptop or tablet, the information is as accurate and up-to-the-minute as you want it to be. Right up until the moment your shipment arrives at the station, you'll be able to make last-minute adjustments and changes in real time.

Reduced environmental footprint

Did you know our air cargo industry prints roughly 7,800 tons of paperwork every year? That’s 100,000 trees and enough paper to fill 80 747 freighters. By cutting down on paper, you’re helping go green in an industry heading that direction.

Lower shipping costs

We knew this would get your attention. By cutting down on printing costs, paper AWB stock purchases and the costs of getting paper with your shipments, your bottom line gets a lot of help in an unexpected place.

How do I get started?

We have worked closely with the International Air Transport Association (IATA) to cut down on the paperwork you need to sign for air transport services. They’ve established a multilateral agreement that lets you sign one document to gain access to multiple airlines in numerous airports around the world. For domestic shipments within the U.S., there is a separate bilateral agreement.

Step 1

International: Sign this eAWB Multilateral Agreement

Domestic: Sign this eAWB Bilateral Agreement

Step 2

Can you send digital Freight Waybill messages (FWBs)? If so, then your system is good to go. Simply reach out to your sales rep or our Internet Help Desk team at or 1-800-334-5299, Option 1 to get activated.

Step 2B

Can’t send FWBs yet? Don’t sweat it. You can use our complementary messaging services on either or through Cargo Portal Services. There is no need to get activated, as agreeing to the terms and conditions of each eAWB will replace the traditional activation process.

Check out step-by-step instructions in our eFreight guide »

We are here to help you

We are here to assist you if you’d like help getting set up for eAWB. Simply contact

Now you’re a paperless shipper

Once you’re activated, conduct your shipments faster, more efficiently and with more peace of mind. It’s that simple.

eFreight Tutorial

Making eFreight easy

Master eFreight and learn how to create eAWBs and HAWBs in a few simple steps.

eFreight guide (PDF) »

Messaging channels

We work closely with select customers and partners to support B2B messaging. Please note the following channels available for sending electronic messages:

If you have any questions, please contact us at