We offer a variety of ways to book cargo space for your shipments, from making advanced reservations to online booking and more.
For most shipments, you can reserve your spot quickly and effortlessly with our online booking program.
Register for online access
If you’re new to American Airlines Cargo, and have received your Precise Account Locator (PAL) number, please complete the Company Agreement form and designate a "Super Administrator", the person at your company who will be responsible for:
The sensitive nature of information available on our website requires a certain level of security be maintained, even within your own company. So we ask that a person of authority (e.g. Manager, Owner, President, etc.) submit the request.
Once we've verified access, usually within a day or two of receiving the Company Agreement, we'll send login information and additional instructions to the Super Administrator
Cargo Reservations Representatives are available to help book your shipment. Please have the following information ready when calling 1-800-CARGOAA (1-800-227-4622):
Once your booking is complete, you will receive an eight-digit air waybill number. You'll use this number to tender and track your shipment.
Please book all ExpediteFS and ConfirmedFS shipments in advance before you arrive at our cargo terminals. You can even book regular cargo up to 10 days in advance, and live animals can be booked up to three days in advance.
Our Priority Parcel Service (PPS) is available to more than 200 worldwide destinations and does not require advanced bookings. Additionally, we now accept up to 100 lbs. from the Caribbean, Mexico, Central and South America and to Japan.
Our Facilities Locator will help you plan your shipment with drop-off times, facility information and directions.
If you're a registered aacargo.com user, you can take advantage of Online Booking, which offers 24/7 access, provides instant space availability results and helps you plan your route.
Once your booking is complete, you'll receive an eight-digit air waybill number. You'll use this number for reference when dropping the shipment off and for tracking purposes afterwards.
You can monitor the progress of your shipment online, including the ability to view U.S. Customs information, when applicable, as it travels throughout our system. Track up to 10 air waybills, or login to view all your active air waybills and set-up email notifications.
Our automated voice system is available 24 hours for your convenience by calling