News & Updates

American Airlines Cargo has record freight day from London Heathrow

August 15, 2016

American Airlines Cargo shipped more than 575,000 pounds (260,000 kilograms) of freight and mail from London Heathrow (LHR) in a single day, setting a new daily record for the station. The previous busiest day for the London Cargo team was in October 2015 when they shipped 565,857 pounds (256,668 kilograms) from the facility.

This was an extraordinary feat, since American also achieved a 99 percent passenger load factor on the same day, and all departments exhibited a great level of coordination needed to maximize lift.

Key destinations from LHR include Chicago O’Hare (ORD), New York (JFK), Miami (MIA), Dallas-Fort Worth (DFW) and Los Angeles (LAX)—all major transit hubs that support traffic into the U.S. and through to other parts of American’s expansive global network. An impressive 88.2 percent of all available cargo positions were also loaded.

"There was high demand for space from all the origins which support our LHR flights, as well as general cargo from across the U.K.," said American's managing director of Cargo Sales – Europe, the Middle East and Africa, Tristan Koch. "Our Operations teams did an exemplary job in rising to the challenge, highlighting the great collaboration between the ramp and Cargo departments."

All shipments were moved successfully from LHR and the team continues to support the high demand and provide the highest quality customer experience possible.

About American Airlines Cargo

American Airlines Group is the holding company for American Airlines. American provides one of the largest cargo networks in the world with cargo terminals and interline connections across the globe.

Every day, American transports cargo between major cities in the United States, Europe, Canada, Mexico, the Caribbean, Latin America and Asia. Together with wholly owned and third-party regional carriers operating as American Eagle, the airlines operate an average of approximately 6,700 flights per day to nearly 350 destinations in over 50 countries from its hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix and Washington DC.

This year, American Airlines Group Inc. topped Fortune Magazine's list of best business turnarounds and its stock joined the S&P 500 index. Connect with American on Twitter @AmericanAir and at


Track your shipments now!

Track shipment

Follow your package from start to finish with our tracking tool.

Track your AWB »

Need help?

Our customer service team is ready to help 24 hours a day.

Talk to us »

Cargo facility search

Get complete information on every single cargo location in our worldwide network.

Find your facility »