Dear Cargo Customer,
Last month, you received a letter from our President Jim Butler advising you that on Monday October 20, 2014, we will be moving to one single air waybill (001). We are now less than two weeks away from this important transition date and we’d like to share more details on changes you can expect.
On October 14th, we will officially start transitioning to 001 air waybills for new shipments originating on or after October 20th. This means that starting October 14th, you will not be able to book 037 air waybills if the flight you are selecting originates on October 20th and beyond.
Keep the following important dates in mind:
Now through October 19th
October 20th and beyond
We want to be sure you are prepared for the transition and recommend the following:
We are focused on ensuring a smooth experience for you and your team as we transition to one Cargo organization. Should you have any questions about what to expect as we get closer to October 20th, please call our customer contact center at 1-800-227-4622, speak to your sales representative or visit aacargo.com.
Thank you for your business. We appreciate your continued support and look forward to serving you.
American Airlines Cargo